How we handle your information
Ashraf Legal Ltd is the data controller for the personal information you provide to us. This policy explains what we collect, why, and what rights you have.
Categories of information
We collect the information necessary to act for you and to meet our regulatory obligations: your name, contact details, date of birth, nationality and identification documents; financial information including bank details, evidence of the source of your funds and mortgage details; information about the property and the transaction; and correspondence between us.
Where relevant to your matter we may also process special category data, such as health information in the context of a lasting power of attorney, and information about criminal convictions where anti-money-laundering checks require it.
Lawful bases
We process your data to perform our contract with you, to comply with legal obligations including the Money Laundering Regulations and the SRA Standards and Regulations, and for our legitimate interests in running and improving the practice, subject to your rights and interests.
Where we rely on consent — for example to send you occasional updates — you may withdraw it at any time without affecting the lawfulness of prior processing.
Who we share it with
We share information only as necessary for your matter or where the law requires: HM Land Registry, HM Revenue & Customs, your lender and broker, the other side's solicitors, estate agents, search providers, identity verification and anti-money-laundering providers, our accountants, auditors and professional indemnity insurers, and law enforcement or regulators where we are legally obliged to disclose.
We do not sell your data or share it for marketing purposes. Our IT and email providers process data on our behalf under written contracts requiring appropriate security.
How long, and your rights
We retain conveyancing files for a minimum of six years after the conclusion of the matter, wills and probate files for longer where deeds or original documents are held, and anti-money-laundering records for five years from the end of the business relationship. Files are then securely destroyed.
You have the right to be informed, to access your data, to have inaccurate data rectified, to erasure and restriction in certain circumstances, to data portability, and to object to processing based on legitimate interests. Some of these rights are qualified where we are subject to a legal or regulatory duty to retain information.
To exercise any right, contact info@ashraflegal.co.uk or write to us at 29 Arundel Road, Luton, LU4 8DY. If you are unhappy with our response you may complain to the Information Commissioner's Office at ico.org.uk.
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